Items: 0
Subtotal: £0.00
Subscribe to Newsletter
Questions and Answers

Our customer support team has one aim: to provide you with sufficient information to make a simple hassle free successful purchase. Below we have answered a number of frequently asked questions to help you choose mykitchenzone.co.uk for all of your cooking needs.


About mykitchenzone.co.uk

Q: Where are we located?
A: Our head office is based in Birmingham.

Q: How can you contact mykitchenzone.co.uk?
A: Please contact us by email: sales@mykitchenzone.co.uk or telephone: 0121 486 2030.


Purchasing and Payment Information

Q: How do I purchase products from mykitchenzone.co.uk?
A: Once you have chosen the products you wish to purchase from us click on the ‘add to cart’ button, you will then move to your shopping basket where you can add further items before finalising your purchase. Upon clicking on ‘Checkout’ you will be given a choice to become a member of our site, creating a login password to save time and effort when you next return to us. After this stage you progress to the secure banking area of the site where we will ask for your personal information. Once you have provided your delivery and payment details your purchase will be confirmed.

Q: What happens if I want to pay for my product using a different payment method?
A: Mykitchenzone.co.uk have considered a number of different options to suit our customer’s needs and requirements. Our site is linked to a secure bank database, but should you want to pay using a different method then we will consider this upon each request. Please contact sales@mykitchenzone.co.uk for further information.

Q: What happens if I wish to collect my products and avoid a delivery charge?
A: Yes you are quite welcome to come and collect, please contact sales@mykitchenzone.co.uk or call 0121 486 2030 for further information.


All about our products

Q: What are our products made from?
A: Our collections of kitchen products are made from a range of high quality materials and finishes. Each product has a detailed list of its specifications to provide you with the information you should need.

Q: What happens if the product is faulty?
A: Should you not be entirely satisfied with your purchase we will gladly consider a total refund or replacement product, which ever you would prefer. 100% customer satisfaction is our goal. Please contact sales@mykitchenzone.co.uk or call 0121 486 2030 for further information, where our customer service team will be happy to help you.

Q: How are our products packed?
A: All products are packed to a high standard to ensure that the goods are delivered in a pristine condition. Our cartons are produced from recycled material that has been securely fastened using our distinctive logo tape for maximum durability.


More Help

Q: Need more help?
A: Feel free to call us on 0121 486 2030 or email us on sales@mykitchenzone.co.uk as we will be happy to help you.